Key Account Manager
Posted 257 weeks ago
We are looking to hire an experienced Key Account Manager to maintain solid relationships with the company's key clients. The Key Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops. You should also be able to develop relationships with potential clients.
To be successful as a Key Account Manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Key Account Manager should be able to manage multiple key accounts without compromising on the quality of services provided
Job Description
Responsibilities:
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clientsΓÇÖ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the internal departments to ensure that key clientsΓÇÖ needs are met.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
Skills
Candidate Profile
Requirements:
- Masters degree in Business Administrative
- Proficient in all Microsoft Office applications
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts
- Strong negotiation and leadership skills
- Exceptional customer service skills
- Excellent communication skills